Blue Cross Blue Shield

Agency: RO3
Role: Founder, ECD

The doctor will stream you now. Blue Cross Blue Shield of Massachusetts feature American Well’s fantastic direct‐to‐patient telehealth platform, but awareness and trial were lagging. They enlisted me to take communication to the streets in a joint out‐of‐home effort.

Brand Strategy

Brand design

Web experience

Station Domination

47 unique Blue Cross Blue Shield out‐of‐home executions were created to fill Copley Station and Logan Airport and all were completed in under three weeks.

Co-Branding

The campaign reaffirmed classic Blue Shield Blue Cross branding but with a modern refresh and new sense of humanity and empowerment. We also made sure to bring importance to American Well’s technology platform—helping the company pursue new provider partnerships post‐campaign.